High quality boots, higher quality experience.
"I cannot emphasize my positive experience enough. From the packaging to the laces, down to the soles themselves, these shoes are thoughtfully made and meant to last a lifetime. But somehow, in spite of myself, the quality of the product was matched by the quality of service. I received the boots with excitement, but in the back of my mind I was praying that I got the right size. My eagerness outpaced my better judgment, and after a week of wearing my new boots, I was faced with the fact that I had gotten a size too big. Along the way, Kim had been helping me think through the sizing via email with patience. When she graciously made an exception to return the boots even after they incurred signs of wear, my experience was taken up a level. The new boots were the perfect size. I look forward to wearing this pair of boots for a lifetime. My kids will grow up seeing Dad's boots, tried and true, and they will be a staple of our household for generations to come."